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> Fulfillment Satisfaction and Simplicity The dictionary might tell you that fulfillment means satisfaction, content, completion, or even gratification. At CMD, fulfillment means all those things to us, because it means that we’re bringing those results to you. CMD Services can handle the production, management and distribution of your training, financial statements, one-to-one marketing, benefits packages... anything you need to get to your employees, customers, or shareholders. Through industry best practices and nearly two decades of experience in the printing and fulfillment industry, we have been able to help our clients increase participation in their programs through the use of mass customization and our cutting-edge technology solutions. Benefits Conveying your benefits accurately is not only good business; it is also the key mechanism to ensure evidence of compliance. The court systems are becoming increasingly familiar with cases of employers not making a competent good faith effort to ensure the employee fully understands his/her benefits. A million dollar lawsuit does not have to happen very often to dwarf the entire communications budget -- even for the largest of corporations. Getting the right piece, to the right employee, at the right time, is nearly impossible under decentralized distribution. In today's increasingly complex organizations the logistics of achieving this are increasingly challenging. With a few exceptions, any organization operating a decentralized distribution process with over 10,000 employees and over 20 locations is just about guaranteed to be handing out materials that contain the wrong information, are out of date, or both. The antidote to these issues is to entrust your document production, storage, and distribution to CMD. We'll work with you to ensure that your documents are completely up to date, stored at a secure site, and distributed as needed. All of your employees will receive the right documents at the right time. Just the way you expect it to happen – with minimal time and coordination on your end. Training Keeping your training materials up to date is extremely important to your business. Training your new employees on your products, procedures, and policies is critical to running your business effectively, as is updating your current employees on changes and new technology. By using CMD to produce, manage, and store your training materials, you ensure that your documents are always up to date, and you don't have to store them at your facility. Partnering with CMD allows you to focus on your core competencies and not have to worry about where and how to keep your materials current. Our account management department will work with you to collect and catalog all of your materials. Once you are satisfied that we have all of your documents in our hands for safekeeping, all materials are produced, managed and distributed out of a central facility with an electronic "paper" trail being kept of every transaction that takes place. The right materials to the right person at the right time - documented. Financial Statements Customers expect more and more these days, and you want to give them what they want: specific communication to address their individual needs. Your business is sliced into horizontal channels, indirect channels, major accounts, vertical channels – every way you can to reach your customers in a more customized manner. You are looking for a way to communicate customized financial information made to order, and you might not have the bandwidth to do it. You might have a document creation department in house, or an extremely efficient assistant who is good with mail merge. But you know that you need to expand your capabilities fast... and not break your budget in the meantime. If you can just get the right information to the right customer, you can keep them informed, and ultimately, keep them a happy customer. CMD Services can help. The combination of our state-of-the-art digital print facility and web-based solutions will provide you with the service you need to create a direct line from you to your customers. From personalized marketing packages to fully customized client statements, CMD Services is the key to your one-to-one efforts. | |||||||||||